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Bookstore Policies

Return Policy

  • General Merchandise
    Any unopened electronics or unopened computer software and peripheral items purchased from the FSA Bookstore within 30 days from the date of purchase with the original receipt are eligible for refund or exchange.  No refunds are allowed after 30 days from the purchase date.  Items must be in new condition, unused and contain all original product, packaging and accessories.
  • Opened
    Any opened software, computer hardware, peripherals, electronic devices, DVD movies, pre-recorded music, mass-market trade books, magazines, newspapers and Thompson Copy Center material may be exchanged for identical items within 14 days from the date of purchase.
  • Textbooks, study aids and related course material
    Any purchased from the FSA Bookstore are eligible for refund or exchange during the first 5 days beginning with the first day of classes during each semester (eligible dates for refunds or exchanges will be posted prior to the start of each semester).  New books must be unmarked, not damaged and in saleable condition.  New books with sealed computer software must have original software with seal intact.
  • Refunds
    Any cash and check purchases will be refunded with a credit voucher that can be redeemed for cash at any time at any register throughout the store.  Refunds on purchases made with credit cards or Bookstore Campus Account will only be credited with the same card (credit card or FREDCard must be presented at the time of refund).

* FSA reserves the right to alter these terms and conditions, as it deems appropriate.  FSA also reserves the right to make exceptions hereto when it deems them appropriate. 


Check Cashing Policy

  • The Faculty Student Association offers check cashing privileges to enrolled students, current faculty and staff of SUNY Fredonia as a convenience and courtesy.

  • There is a 50 cent check cashing fee for any check cashed if no purchase is made over $5.00.

  • FSA and Fredonia State payroll checks are cashed, only by the payee, in the University Commons Convenience Store and University Bookstore up to a limit of $200.

  • Traveler's checks, Money orders, Cashier's checks and Certified checks are cashed in the University Commons Convenience Store and University Bookstore up to a limit of $200. They must be payable to the FSA or to the individual cashing the item.

  • Personal checks made payable to the FSA will be cashed (up to $25.00 per day or up to $25.00 over the purchase amount). Third party checks will not be cashed.

  • Financial Aid and FSA advance checks will be cashed (up to an $800.00 limit) ONLY during the first three weeks of each semester.

  • A valid FREDCard must be presented each time a check is to be cashed.

  • FSA reserves the right to alter these terms and conditions as it deems appropriate. FSA also reserves the right to make exceptions hereto when it deems them appropriate.

Effective June, 1, 2008

WHEN THE FSA RECEIVES A CHECK RETURNED BY THE BANK FOR INSUFFICIENT FUNDS OR CLOSED ACCOUNT

  1. The drawer’s check cashing privileges will be suspended until payment is made together with a $20 handling fee per check.  The drawer will be notified of the returned check.

  2. If reimbursement is not made within seven (7) days from the date of the first letter, a second letter will be sent demanding immediate payment.  This letter will be marked “FINAL NOTICE” with an additional $5 handling fee assessed, bringing the total handling fee due FSA to $25 per check.

  3. If reimbursement is not made within ten (10) days from the date of the second letter, a notice will be sent to the Office of Student Affairs.  A hold will be placed on your records and you will not be able to register for the ensuing semester.  In addition, transcripts may not be forwarded to any other institution.

  4. If reimbursement is not made within ten (10) days from the date of the letter to the Office of Student Affairs, criminal prosecution under the N.Y.S. bad check law (Chapter 921, Laws of 1985) will commence.
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